Professional Image and Business Dressing
This seminar will inform the participants on the appropriate guidelines for business dressing. At the end of the seminar, the participants gain credibility with their image through an appropriate, professional and authentic image.
- Topics Discussed:
- Appropriate Fit
- Use of Colors
- Understanding Dress Codes
- Accessories that Work
- Complimenting Your Body Shape
- Grooming (Makeup)
Business Etiquette
This seminar aims to give information on proper and appropriate decorum at each and every event encountered in common business settings. At the end of the seminar, the participants gain confidence and impress their colleagues or clients as they interact in different corporate events.
- Topics Discussed:
- Civility in the workplace
- Visual poise
- Meeting etiquette
- Dining etiquette
- Cubicle etiquette
- Business Travel
Effective Communication
This seminar aims to provide guidelines to the participants on proper construction of memos, letters, e-mails and tools used everyday. The seminar will also focus on a reviewer and allocate enough time for the participants to practice and internalize the sessions.
Customer Service
This seminar aims to provide guidelines and a framework of handling customer complaints through appropriate use of verbal and non-verbal communications. At the end of the seminar, the participants will be equipped with positive phrases, facial expressions, and the right attitude to handle a complaining customer.
